Deye SUN-5K-SG04LP3-EU 5kW Hybrid LV 3-phase inverter

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Specifications

Communication	RS485, CAN, RS232
Degree of protection ip	IP65
Height	658 mm
Lenght	254 mm
Number of mppt	2
Number of phases	3
Power	5000 W
String	1 + 1
Type	Hybrid
Voltage converters deye model series	SG04LP3-EU \| 3 Phase \| 2 MPPT
Weight	38 kg
Width	422 mm

Description

Overview

The Deye SUN-5K-SG04LP3-EU is a 5 kW three-phase hybrid inverter for 48 V low-voltage battery storage. With two MPP trackers and flexible battery charge/discharge scheduling, it suits homes, farms and small businesses adding solar with storage.

Key Features

5 kW three-phase (400 V) hybrid inverter, 48 V low-voltage battery
2 MPP trackers (1+1 strings), max. PV input voltage 800 V, MPPT range 200-650 V
Max. battery charge / discharge current 120 A
AC coupling to retrofit existing PV; diesel-generator input supported
Parallel operation for on-grid and off-grid; multiple batteries in parallel
6 configurable charge/discharge time periods
Max. efficiency 97.6%, IP65 for indoor and outdoor installation

Technical Specifications

Compatible Batteries

Works with 48 V low-voltage battery systems. Compatible with Deye LV battery lines (SE-F, RW-F) and a wide range of third-party LV batteries on Deye's official Approved Battery List (Pylontech, BSLBATT, Wattsonic and others). See the attached LV Battery Compatibility List; always confirm the exact model with the supplier.

Applications

Residential, agricultural and small commercial self-consumption with storage
Backup power and off-grid operation
Retrofit AC coupling of existing PV installations

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Frequently Asked Questions

Find quick answers to the most common questions about ordering, delivery and support.

When will my order be delivered?

We aim to deliver your order as quickly as possible (7–10 business days). Delivery is handled by an external logistics partner and shipped to the address you provided during checkout. We guarantee delivery no later than 30 days after order confirmation.

What are the shipping costs?

Shipping costs are calculated based on the order size and delivery address. In some cases, shipping is free above a certain order volume. This is clearly shown before you complete your purchase. If shipping costs apply, they are always visible at checkout.

Can I return my order?

Yes. You can return products within 14 days of receiving them. Please submit a return request first via the return form or by email. Once confirmed, the product must be sent back within 14 days, preferably in the original packaging and in the same condition.

Are there any costs for returns?

Yes. Returns are subject to an administration fee of 5% of the total order value. Return shipping costs are at your expense. After we receive and inspect the returned product, the remaining amount will be refunded within 7 days.

What warranty applies to the products?

Products are supplied by manufacturers or distributors. The manufacturer's warranty conditions apply to each product and may vary by brand and product type. Please consult the product documentation for exact coverage and duration. For inverter repairs performed via our service, we provide a 3-year warranty on proper operation of the repaired inverter.

Which payment methods are accepted?

We accept: American Express, Bancontact, iDEAL, Maestro, Mastercard and Visa. In some cases, and subject to credit approval, payment by invoice may also be possible. All available options are shown during checkout.

Can I cancel or change my order?

Cancellation is only possible before the order is processed. Please submit your cancellation request in writing. Cancellations without valid reason are subject to a fee of 5% of the total order value, with a minimum of €25. For custom-made or specially ordered products already processed, full costs may apply.

What should I do if my order arrives damaged?

If your order arrives damaged, contact us as soon as possible by email or phone. Include clear photos and a description of the issue. We will review your case and advise next steps. Reporting damage promptly helps us resolve it efficiently.

What happens if my delivery is delayed?

If a delay occurs, you will be informed in writing. We guarantee delivery no later than 30 days after confirmation. If delivery cannot be completed within that period, you may request a refund or a replacement product of equal value.

How can I contact customer support?

You can contact us by phone (+31 180 810402) or email (sales@search4solar.com). Our office is located in Barendrecht, the Netherlands, and we also operate from Valencia, Spain. We aim to respond to complaints within 7 days; if more time is needed, you will receive confirmation within 2 days with an estimated response date.