Vendor help

Complete the vendor application with your company and contact details. Our team reviews your application. If approved, you receive an email invitation to set your password and sign the vendor agreement.

• vendor application

Provide your existing price list and these commercial details:

• Brand and exact model or manufacturer part number.
• Price and its basis: per unit, pallet, container or watt peak.
• Available quantity and minimum order.
• Stock location, availability date and offer validity.
• Delivery terms.

Include the full model number. Add packaging quantities, datasheets, images or product links where available. A complete product catalogue is not required.

Yes. Search4Solar can add descriptions, technical specifications, product images and datasheets. We match products to the catalogue and research missing details using manufacturer information and other reliable sources.

Provide the product information you have. We will request clarification where needed. You remain responsible for current prices, stock and commercial terms.

Contact our team to discuss your commercial agreement before you start listing. Use the fees and payment arrangements agreed with Search4Solar for your account.

In the vendor portal, open My Offers and choose Add an offer. Find the exact product, select it, enter your price and stock details, then save.

An offer is your price and availability for a product. Check both the product specification and the packaging quantity before saving.

Use Request a product in the vendor portal, or include it in your price list. Share the brand, exact model, your offer and any product information you already have. Our team can research missing product content and reviews the product before approval.

Yes. Open Bulk Upload and upload your CSV or Excel file. The page shows the file types available for your account; PDF and image uploads are available where enabled.

Follow the instructions shown after uploading. You may be asked to map columns and review changes. Where automatic processing is enabled, verified matches can update your offers automatically; new products and unclear rows go to our team for review.

Check the upload result for completed rows and items awaiting review.

In Bulk Upload, choose Download my workbook. Edit your prices, stock or other offer details, keeping the reference columns intact. Upload the workbook, review the exact changes and select Apply.

If the portal asks for a fresh review, follow that prompt before applying changes.

No. Manual uploads add or update offers. Leaving a product out of your file does not take its existing offers offline. Use Take offline in My Offers to stop offering it.

Check whether the field expects a price per unit, pallet, container or watt peak (€/Wp). For pallet and container offers, check the number of products in that package. Enter prices excluding VAT unless your agreement states otherwise.

For example, a 450 Wp panel at €0.10/Wp costs €45 per panel before VAT and any delivery charges. This is a calculation example, not a live offer.

Update them whenever price, available stock or delivery information changes. Check any refresh reminders in My Offers and confirm unchanged details only after checking they are still correct.

Open My Offers, find the product and choose Take offline. Check the confirmation: it shows how many of your offers for that product will be affected. The offers remain saved, and the storefront update is queued.

Yes. Open the Offline view in My Offers and choose Restore. Restoration uses the last saved price and stock. Check those details before confirming; contact us if they need correcting first.

Uploading a price list does not automatically restore offline offers.

Contact us if you have a product or stock feed. We will discuss whether it can be connected and how updates will work. For connected feeds, follow the agreed feed process: later updates can replace manual changes, and removing a product from the feed can affect its listing.

Open Stock requests and check the requested product, quantity and price. Confirm stock only if you can supply it on those terms. If stock is unavailable or the price has changed, use the relevant response in the portal.

Where you arrange delivery, provide the requested transport quote. The published vendor terms require a response within 24 hours.

• vendor terms

Stock confirmation is one step in the order process. Follow the confirmed order and the agreed dispatch or collection instructions. If anything is unclear, contact Search4Solar with the request or order reference before arranging shipment.

This depends on the delivery terms agreed for the order. Confirm who books transport, the collection location, loading requirements and the expected delivery window. Share any changes with Search4Solar as soon as you know about them.

Follow the invoicing instructions supplied for your order and include its reference. Your written agreement sets the payment term. The published vendor terms state that invoices are normally paid within 14 days of the invoice date unless another written agreement applies.

• vendor terms

Contact Search4Solar with the order reference, affected products and quantities, and a description of the issue. Include photographs or delivery documents where relevant. Vendors support aftersales, returns, warranty handling and technical questions for their products under the vendor terms.

• vendor terms