Victron Inverter Phoenix 24/1600 Smart

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Specifications

Battery voltage	24 V
Communication	Bluetooth, VE.Direct
Degree of protection ip	IP21
Height	485 mm
Lenght	125 mm
Nominal voltage	230 V
Number of phases	1
Power	1600 W
Type	Off-Grid
Weight	12 kg
Width	219 mm

Description

Key Features

Installation has been simplified to be easier than ever, with terminals now conveniently accessible for installers, facilitating a more complete and professional installation.

In addition, Bluetooth is now integrated, simplifying the process of setting up your high-performance inverter.

With VictronConnect, you can effortlessly configure various settings such as alarms, alarm relays, voltage shutdown, output voltage, frequency, eco mode and more, all from a single interface that offers unparalleled convenience and control.

VE.Direct communication port
The VE.Direct port can be connected to a computer (VE.Direct to USB cable required) to configure
and monitor the same parameters.

Proven reliability
The full bridge and toroidal transformer topology has proven its reliability over many years of operation. These inverters are designed to be short-circuit proof and are protected against overheating, whether caused by overload or high ambient temperature.

High starting power
Necessary for starting loads such as power inverters for LED lamps, halogen lamps or power tools.

ECO mode
In ECO mode, the inverter goes into standby mode when the load drops below a predefined threshold. During standby mode, the inverter is activated for a short time every 2.5 seconds (adjustable). If the load exceeds a preset level, the inverter remains in operation.

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Frequently Asked Questions

Find quick answers to the most common questions about ordering, delivery and support.

When will my order be delivered?

We aim to deliver your order as quickly as possible (7–10 business days). Delivery is handled by an external logistics partner and shipped to the address you provided during checkout. We guarantee delivery no later than 30 days after order confirmation.

What are the shipping costs?

Shipping costs are calculated based on the order size and delivery address. In some cases, shipping is free above a certain order volume. This is clearly shown before you complete your purchase. If shipping costs apply, they are always visible at checkout.

Can I return my order?

Yes. You can return products within 14 days of receiving them. Please submit a return request first via the return form or by email. Once confirmed, the product must be sent back within 14 days, preferably in the original packaging and in the same condition.

Are there any costs for returns?

Yes. Returns are subject to an administration fee of 5% of the total order value. Return shipping costs are at your expense. After we receive and inspect the returned product, the remaining amount will be refunded within 7 days.

What warranty applies to the products?

Products are supplied by manufacturers or distributors. The manufacturer's warranty conditions apply to each product and may vary by brand and product type. Please consult the product documentation for exact coverage and duration. For inverter repairs performed via our service, we provide a 3-year warranty on proper operation of the repaired inverter.

Which payment methods are accepted?

We accept: American Express, Bancontact, iDEAL, Maestro, Mastercard and Visa. In some cases, and subject to credit approval, payment by invoice may also be possible. All available options are shown during checkout.

Can I cancel or change my order?

Cancellation is only possible before the order is processed. Please submit your cancellation request in writing. Cancellations without valid reason are subject to a fee of 5% of the total order value, with a minimum of €25. For custom-made or specially ordered products already processed, full costs may apply.

What should I do if my order arrives damaged?

If your order arrives damaged, contact us as soon as possible by email or phone. Include clear photos and a description of the issue. We will review your case and advise next steps. Reporting damage promptly helps us resolve it efficiently.

What happens if my delivery is delayed?

If a delay occurs, you will be informed in writing. We guarantee delivery no later than 30 days after confirmation. If delivery cannot be completed within that period, you may request a refund or a replacement product of equal value.

How can I contact customer support?

You can contact us by phone (+31 180 810402) or email (sales@search4solar.com). Our office is located in Barendrecht, the Netherlands, and we also operate from Valencia, Spain. We aim to respond to complaints within 7 days; if more time is needed, you will receive confirmation within 2 days with an estimated response date.