DUOSIDA Power cable TYPE 2 | 16A | 3-phase | 5M | Straight

Specifications

Cable length	5 m
Cable type	Mode 3
Connector	Type 2
Maximum voltage	250-400V
Operating temperature range	-30 ° C to 50 ° C

Description

Duosida 16A charging cable Type 2 is designed for mode 3 charging, i.e. all charging from private and public AC stations. Both connectors are ergonomically shaped and the grip part is made of soft plastic, ensuring easy and comfortable handling and plugging in. While plugged in, the cord is protected against particle and water ingress. The protective caps have a higher protection rating of IP54 and allow protection against the ingress of dust.

The connectors of the charging cable are made of solid thermoplastic, which is flame retardant and scratch, pressure and impact resistant. The outer sheath of the cable is made of thermoplastic polyurethane (TPE-U), whose important properties include flexibility, long life and resistance to scratches and wear. Thanks to the high-quality materials, the cables can withstand more than 10,000 wiring cycles.

Thanks to the IEC 62196 communication protocol, the cable enables efficient communication between the on-board charger and the charging station.

When handling the cable, care should be taken to use protective caps whenever the cable is not plugged in, as they significantly increase its service life. When you have finished using the cable, it must be properly untangled. The cable should then be placed in the bag. This significantly (!) increases its lifespan.

Technical Specifications

Connectors 2 (mennekes)
Mode 3 cable for connection to charging stations
Maximum current: 20A
Maximum voltage: 250-400V
Maximum charging power: 16.6 kW (3 phases)
Operating temperature range: -30°C to 50°C
Cable length: 5 m
Color: black with white elements

Safety and Certificates

All adapters are tested to ensure their safety. When plugged in, the certified protection is IP44, the certified protection when using a protective cover is IP54. The connectors meet IEC 62196-2 and SAE J1772 standards.

The cable is backed by a standard 24-month warranty.

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Frequently Asked Questions

Find quick answers to the most common questions about ordering, delivery and support.

When will my order be delivered?

We aim to deliver your order as quickly as possible (7–10 business days). Delivery is handled by an external logistics partner and shipped to the address you provided during checkout. We guarantee delivery no later than 30 days after order confirmation.

What are the shipping costs?

Shipping costs are calculated based on the order size and delivery address. In some cases, shipping is free above a certain order volume. This is clearly shown before you complete your purchase. If shipping costs apply, they are always visible at checkout.

Can I return my order?

Yes. You can return products within 14 days of receiving them. Please submit a return request first via the return form or by email. Once confirmed, the product must be sent back within 14 days, preferably in the original packaging and in the same condition.

Are there any costs for returns?

Yes. Returns are subject to an administration fee of 5% of the total order value. Return shipping costs are at your expense. After we receive and inspect the returned product, the remaining amount will be refunded within 7 days.

What warranty applies to the products?

Products are supplied by manufacturers or distributors. The manufacturer's warranty conditions apply to each product and may vary by brand and product type. Please consult the product documentation for exact coverage and duration. For inverter repairs performed via our service, we provide a 3-year warranty on proper operation of the repaired inverter.

Which payment methods are accepted?

We accept: American Express, Bancontact, iDEAL, Maestro, Mastercard and Visa. In some cases, and subject to credit approval, payment by invoice may also be possible. All available options are shown during checkout.

Can I cancel or change my order?

Cancellation is only possible before the order is processed. Please submit your cancellation request in writing. Cancellations without valid reason are subject to a fee of 5% of the total order value, with a minimum of €25. For custom-made or specially ordered products already processed, full costs may apply.

What should I do if my order arrives damaged?

If your order arrives damaged, contact us as soon as possible by email or phone. Include clear photos and a description of the issue. We will review your case and advise next steps. Reporting damage promptly helps us resolve it efficiently.

What happens if my delivery is delayed?

If a delay occurs, you will be informed in writing. We guarantee delivery no later than 30 days after confirmation. If delivery cannot be completed within that period, you may request a refund or a replacement product of equal value.

How can I contact customer support?

You can contact us by phone (+31 180 810402) or email (sales@search4solar.com). Our office is located in Barendrecht, the Netherlands, and we also operate from Valencia, Spain. We aim to respond to complaints within 7 days; if more time is needed, you will receive confirmation within 2 days with an estimated response date.